Venda Group Pty Ltd — Privacy Policy 

Last updated: 8/16/2026

Who we are 

Venda Group Pty Ltd (ABN 62 167 641 769) supplies and services vending machines to workplaces and other sites across Victoria. In this policy, “Venda”, “we”, “us” and “our” mean Venda Group Pty Ltd. 

We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy explains what personal information we collect, why we collect it, who we share it with, and how you can access or correct it. 

What we collect 

When you enquire about a vending machine, we collect your name, business email address, phone number, business name, site address and the approximate number of people at your site. 

When you enter our Buy and Win promotion, we collect your name, email address, phone number, the last four digits of the credit card or digital wallet you use at our machines, and the date, time and location of your qualifying purchases. 

We do not collect or store full credit card numbers, expiry dates, or CVV numbers. Payments at our machines are processed by our payment provider. We never see your full card details. 

When you use our website, we may collect your IP address, browser type, the pages you visit and the time you spend on them, through cookies and standard analytics tools. 

Why we collect it 

We use your personal information to: 

  • respond to your enquiry and arrange a site assessment 
  • install, stock and service your vending machine 
  • calculate and pay commission to host sites 
  • verify entries and identify winners in our promotions 
  • send you information about our products and services, where you have agreed to receive it • improve our website and our service 
  • meet our legal and record-keeping obligations 

We only use the last four digits of your card or digital wallet to match your purchases to your promotion entry. We do not use them for any other purpose. 

Who we share it with 

We may share your personal information with: 

  • our payment and telemetry providers, who process transactions at our machines 
  • our IT, hosting and email service providers 
  • professional advisers such as accountants and lawyers 
  • anyone else you have asked us to share it with, or where we are required to by law 

We do not sell your personal information. We do not disclose it for the purpose of allowing others to direct market to you.

Some of our service providers store data on servers located outside Australia. Where that happens, we take reasonable steps to ensure your information is handled in a way consistent with the Australian Privacy Principles. 

How we keep it safe 

We store your information in secure, access-controlled systems and restrict access to staff and contractors who need it to do their job. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification and disclosure. 

We keep promotion records for at least three years after a promotion ends, as required under Victorian trade promotion rules. We keep other personal information only for as long as we need it, or as long as the law requires, and then destroy or de-identify it. 

Direct marketing 

If we send you marketing, every message will include a way to unsubscribe. You can also ask us to stop at any time by emailing admin@venda.au and we will action your request. 

Cookies 

Our website uses cookies to make the site work and to understand how it is used. You can turn cookies off in your browser settings, but some parts of the site may not work properly if you do. 

Accessing and correcting your information 

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. Email admin@venda.au and we will respond within a reasonable time. There is no charge, though we may ask you to verify your identity first. 

Complaints 

If you think we have mishandled your personal information, email admin@venda.au with the details. We will look into it and respond to you within a reasonable time. 

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992. 

Contact us 

Venda Group Pty Ltd 

17/22 Disney Ave, Keilor East VIC 3033 

(03) 9333 1751 

admin@venda.au